Terms and Privacy Policy

Terms & Privacy Policy

This Privacy Policy describes how Hype Nola (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from hypenola.com (the “Site”).


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Examples of Personal Information collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Search terms and how you interact with the Site

Purpose of collection:

  • To load the Site accurately

  • To perform analytics on Site usage

  • To improve performance and user experience

Source of collection:

  • Automatically collected using cookies, log files, web beacons, tags, or pixels


Order Information

Examples of Personal Information collected:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

Purpose of collection:

  • To fulfill orders

  • To process payments

  • To arrange shipping

  • To communicate with you

  • To screen for potential risk or fraud

Source of collection:

  • Collected directly from you

Customer Support Information

Examples of Personal Information collected:

  • Information you provide when contacting us (email, order details, messages)

Purpose of collection:

  • To provide customer support

  • To resolve issues and inquiries


Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics providers (such as Google Analytics)

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.


Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through:

  • Google Ads Settings

  • Facebook Ad Preferences

  • Other platform-specific ad settings


Using Personal Information

We use your Personal Information to:

  • Provide and operate our services

  • Fulfill and ship your orders

  • Communicate with you

  • Provide updates, promotions, or offers (if you opt-in)

  • Improve and optimize our Site


Cookies

We use cookies to improve your browsing experience, analyze traffic, and understand user behavior. You can control and manage cookies through your browser settings.

Blocking cookies may impact certain features of the Site.


Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


Your Rights

Depending on your location, you may have the right to:

  • Access the Personal Information we hold about you

  • Request correction or deletion of your Personal Information

  • Opt out of marketing communications

To exercise your rights, contact us using the information below.


Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements.

Contact

For more information about our privacy practices or if you have questions, contact us at:

Hype Nola

3125 St. Claude Ave Suite 1

New Orleans, Louisiana 70117

Email: info@hypenola.com

Phone Number : +1 504-949-2900