Returns policy& Exchanges
At Hype Nola, we want you to love what you wear. If something isn’t right, here’s how returns and exchanges work.
Returns
We accept returns on unused, unworn, and unwashed items within 10 days of delivery.
To be eligible for a return:
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Items must be in original condition
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All original tags must be attached
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Items must not show signs of wear, washing, or damage
Returns that do not meet these conditions may be refused.
Return Shipping
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A $12.90 flat-rate return shipping fee will be deducted from your refund
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A 10% restocking fee applies to all approved returns
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Original shipping fees are non-refundable
Return shipping labels are provided once your return is approved.
Exchanges
Exchanges are accepted for size or color only, subject to availability.
If the requested item is out of stock, you may choose:
Final Sale Items
Items marked as Final Sale are not eligible for return or exchange.
This includes:
Damaged or Incorrect Items
If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery with:
We’ll make it right as fast as possible.
How to Start a Return
To initiate a return or exchange, please email us at:
📧 info@hypenola.com
Include:
Our team will respond with next steps.
Processing Time
Once your return is received and inspected:
Processing times may vary depending on your bank or payment provider.
Contact
If you have questions about returns or exchanges, reach out anytime:
Hype Nola
3125 St. Claude Ave
Suite 1
New Orleans, Louisiana 70117
Email: info@hypenola.com
Phone Number : +1 504-949-2900
